Your customers expect a fast, personal response — at any hour, on any day. Skedyul makes that possible without adding pressure to your team. Every enquiry handled, every follow-up sent, every relationship given the attention it deserves.
You trust your team. The problem isn't effort — it's that there's no system catching what effort misses. Leads go unanswered. Follow-ups don't happen. Customers drift away quietly. And without visibility, you can't see any of it until it's already gone.
It came in on a Saturday via Instagram, Google, or your website chat. Nobody was watching. By Monday they'd already booked somewhere that responded in minutes. Customers don't wait anymore — and most of them never wanted to call in the first place.
Someone enquired, got an initial response, then went quiet. A quick message at the right moment would have converted them. The team meant to send it. They didn't get to it. The lead went cold — and nobody tracked it.
They hadn't been in for a while. Nobody noticed. No check-in, no reason to come back. Then one day you see they've left a review — for your competitor.
We don't hand you a platform and wish you luck. We build agents trained specifically to how your business runs — your processes, your customers, your language — then we stay involved to make sure they keep working.
01
Most customers today would rather send a message than wait on hold. Your agent meets them where they are — SMS, WhatsApp, web chat — responds instantly, answers their questions, and books the appointment. Your team's inbox stays manageable. Your reception handles fewer interruptions. Nothing slips.
02
Every lead gets followed up — automatically, consistently, in your voice. No one has to remember. No lead goes cold because the team got busy. The process runs whether you're watching it or not.
03
For the first time, you can see exactly what's happening across every customer relationship — who came in, who didn't come back, what's working, and where you're losing people. In real time, not in last month's report.
We don't ask you to overhaul your business to get started. We find the one process costing you the most right now, build an agent around it, and prove it before anything else moves. You stay focused on running your business. We do the rest.
A short conversation to understand where the gaps are — missed leads, dropped follow-ups, lost customers. We identify the single process we tackle first.
The agent is trained to your specific business — your words, your service, your standard. It communicates via SMS, WhatsApp, or web chat. It connects to the tools you already use. Nothing needs to change on your end.
We don't go live until you're confident it's right. Every response is reviewed. Nothing automated until it's proven. Your customers only ever see it working correctly.
Once the first agent is working and the results are visible, we build the next one. Process by process, at a pace that works for your business.
Your agent speaks in your voice, follows your rules, and operates within boundaries you set. Every critical interaction is reviewed before it goes live. No surprises with your customers.
SMS and chat are fast becoming the preferred way customers contact service businesses — faster, less friction, no hold music. Your agent handles that channel natively, connecting to the booking systems and tools you already use. Nothing new for your team to learn.
Ongoing Skedyul involvement is included in every plan. We monitor, refine, and improve as your business changes. You're not handed a tool and left to figure it out.
We measure success by what changes in your business — leads recovered, bookings increased, hours saved. Not by features delivered or tasks ticked off a list.
Skedyul is built specifically for appointment-driven service businesses — the ones where a missed call is a missed booking, and a missed booking is a customer who found someone else.
A new patient messages after hours wanting to book. Your agent responds instantly, captures what they need, and gets them booked in — without your receptionist needing to be there. Less interruption. More patients.
A weekend enquiry comes in via SMS while the team is running classes. The agent responds instantly, answers membership questions, and books the trial session. By Monday you have new members who would have gone elsewhere by Sunday night.
An appraisal request comes in via LocalAgentFinder. Three local agents get the same lead at the same time. The typical response is a 1–3 hour delay or a next-day follow-up. Yours responds in minutes. By the time your competitors pick up the phone, the appointment is already booked. 76% of vendors list with the first agent they meet — Skedyul puts those odds in your favour.
High-stakes relationships with long cycles. Every lead captured correctly, every follow-up consistent, every conversation in one place so nothing falls between the cracks.
Pet owners message to rebook, ask questions, or request reminders — at all hours. Your agent handles it via SMS and chat, freeing your team from constant interruption while every client still feels taken care of.
Enquiries at all hours, quotes that need following up, jobs that should have been booked but weren't. Skedyul makes sure every one of them gets a response — and converts.
See what that looks like for your industry below.
Essentials
$450
per month (AUD)
+ $500 one-off setup fee
Growth
$1,200
per month (AUD)
+ $1,500 one-off setup fee
Enterprise
$3,000+
per month (AUD)
+ Custom setup fee · Scoped per engagement
Every plan includes a one-off setup fee that covers agent training, integration, and everything needed to go live correctly. We never go live until you're confident it's right. Not sure which plan fits? Let's work it out together →
Running a franchise group or practice management platform? Skedyul works at network scale — one partnership, every location smarter. We price per location activated and you keep the margin.
Talk to us about your network →A 30-minute call is all it takes. We'll look at your specific business, identify where the gaps are, and show you — in concrete terms — what changes when you fix them. No pitch deck. No commitment.
Book a strategy call →30–45 minutes · Prepared for your vertical in advance · No commitment required